slvip Privacy Policy – How We Handle Your Personal Data

When you register on slvip, we collect yourfull name, date of birth, mobile number, and email address so that we can verify your identity and keep your account secure. We also collect your preferred payment method details — such as your GCash number or bank account information — solely for the purpose of processing deposits and withdrawals in Philippine pesos. A valid government-issued ID may be requested during the verification process to confirm that you meet the minimum age requirement of 21 years and that you are a resident of the Philippines. All personal information you submit is stored on secured servers and is never shared with third parties for marketing or advertising purposes. You are responsible for ensuring that the information you provide is accurate and up to date, and you may request corrections at any time by contacting our support team.

When you access slvip through your mobile browser, our systems automatically record certain technical information including your IP address, device type, operating system, browser version, and session timestamps. This data helps us detect unusual login activity, prevent unauthorised access, and ensure the platform performs reliably across all mobile devices used by Filipino players. We also collect information about which pages you visit and how long you spend on each section, which allows us to improve navigation and identify areas where members may need additional guidance. Cookies and similar technologies may be used to remember your session preferences and keep you logged in between visits; you can manage cookie settings through your browser at any time. None of this automatically collected data is used to build advertising profiles or sold to external parties.

Every deposit and withdrawal you make on slvip is recorded as part of your account transaction history, which is maintained for regulatory compliance and dispute resolution purposes. We work with trusted payment processors to handle GCash and bank transfer transactions; these processors receive only the minimum data necessary to complete each transaction and are bound by their own data protection obligations. slvip does not store your full card or bank account numbers on our servers — payment credentials are handled directly by the payment provider using industry-standard encryption. Transaction records may be retained for a period required by Philippine financial regulations, even after your account is closed. If you have a question about a specific transaction, you can review your history in your account dashboard or contact our support team for assistance.

slvip does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with identity verification providers, payment processors, and fraud prevention services strictly to the extent required to operate the platform safely and in compliance with Philippine law. In cases where we are legally required to disclose information — such as in response to a court order, regulatory inquiry, or law enforcement request — we will comply with applicable legal obligations. Any third-party service provider that receives your data is contractually required to handle it securely and use it only for the specific purpose for which it was shared. We will notify you of any material changes to our data-sharing practices by updating this Privacy Policy and posting the revised version on this page.

As a registered member of slvip, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate data, restrict how we process your information in certain circumstances, or delete your account and associated personal data where there is no legal obligation for us to retain it. If you wish to exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe in accordance with the Data Privacy Act of the Philippines. Please note that some data may need to be retained for regulatory, fraud prevention, or dispute resolution purposes even after a deletion request is fulfilled. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay.

slvip may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will post the updated policy on this page with a revised effective date so that you are always aware of how your information is being handled. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically, especially before providing any new personal information. If you have questions about this policy or how your data is used, please visit our FAQ page or reach out to our support team directly.